Customer Service Officer - Insurance - Head Office - Bengaluru
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Job Title : Customer Service Officer - Insurance
Job Code : Nabfins/OPS/0997
Job Responsibilites
i. Review and verification customer details for its correctness and accuracy.
ii. Timely Payment of Insurance Premium.
iii. Maintenance of policy data-base and records.
iv. Provide assistance to customers and branch staffs for timely submission of claim and its settlement.
v. Address queries / customer inquiries regarding the product and service in a timely and accurate way
over phone or through email.
vi. Keep track of status of insurance claims at various stages for ensuring the Turnaround Time defines
for various procedures.
vii. Scrutiny and verification of Insurance Claims prior to submission to the insurer.
viii. Day to day coordination with Company’s branch offices and Insurer for exchange of necessary
information, additional documents and inquiries made the insurer while processing the claims.
1. Good communication skills in English (Speaking and Writing) is must.
2. Speaking proficiency in Hindi is desirable.
3.The candidate should have knowledge of Microsoft Excel should be capable of applying basis tools
and techniques for data analysis.
4. Basic knowledge of accounting is an added advantage.
5.The candidate should possess good communication and interpersonal skills.
6. Candidates capable for speaking languages other than their mother tongue and English is preferable.
7. Fresher’s with high calibre for learning and grasping the business process can also apply.
Contact Details: 7337746263 (Yathish P)Call timing between 10.00AM to 4.00PM
Email id - yathish.p@nabfins.org
Interested candidate send your resume to careers@nabfins.org